Shipping policy

Shipping Options

WHOOSH Australia dispatches all our shipments via Australia Post. 

You will be presented with an option for Standard (Parcel Post) or Express (Express Post) shipping at checkout. We dispatch daily (Mon-Fri excluding NSW Public Holidays). Orders received after 2pm Sydney Time, on weekends or public holidays will be processed on the next business day.

We also offer in-store pickup at our location in North Ryde, NSW. Simply select in-store pickup during check out.

We currently only ship WHOOSH! within Australia and New Zealand.

WHOOSH! is available for purchase in other regions - visit the country specific sites below for more information:

United States / Canada - whoosh.com
Europe - sbsupply.nl

In other regions WHOOSH! may be available via your local Amazon marketplace.

Transport Chain of Responsibility (CoR) Statement

WHOOSH Australia acknowledges the role we play in the transport supply chain. We will do everything we reasonably can to ensure your order arrives to you as quickly as possible but we will never intentionally compromise the safety of our team, carriers or customers in the process.

We take safety seriously. You can report unsafe or risky behaviour via our contact form or via phone on 1300 126 332.